Jan helped me understand the importance of preparation and gauging where the client is. She etched many important points into my mind that I get to pass on to my clients. For example during one of our consultations, she said, “It’s not about getting over it—it’s about knowing it’s over.” These are some of the most powerful words I am able to relay to my clients. Jan has helped me understand the many approaches and challenges when working with clients diagnosed with PTSD, social anxiety and personality disorders to name a few.
Patricia Swan-Smith, MA, LCPC